I lost my connection during a mock. What happened to my answers?
Your answers save automatically as you go, so everything saved before the connection dropped is kept. Speaking recordings also upload as you go.
The timer does not pause, though. Each part of the mock has its own timer, and it is kept by our server, not by your browser. It keeps running while you are offline, and also if you close the tab.
To carry on:
- Reconnect to the internet.
- Open your dashboard and resume the mock.
- Look at the clock before you continue, because time has passed while you were away.
If a part's time ran out while you were offline, that part was submitted with the answers saved up to that moment.
Before your next mock, use the most stable connection you can, and pause big downloads or video streams on the same network.
Still stuck? Email help@skorway.com and a person replies within one working day.